GLPI is the Information Resource-Manager with an additional Administration- Interface. You can use it to build up a database with an inventory for your company (computer, software, printers...). It has enhanced functions to make the daily life for the administrators easier, like a job-tracking-system with mail-notification and methods to build a database with basic information about your network-topology.

GLPI - Asset Management Software

UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support. Get all the queries generated as Tickets, hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.
 
 It supports pre-set workflow based on events and conditions to automate actions also helps to escape from executing manual steps in every fixed interval of time.

UVdesk Open Source Helpdesk includes all the standard features to streamline overall support operations and delivering flawless customer support. Get all the queries generated as Tickets,  hold, manage and route the inquiries using smart tools to distribute work among team for delivering instant and better customer support experience.

UVdesk - An Enterprise Level Helpdesk for Every Business

OSTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place while providing your customers with accountability and responsiveness they deserve.

OSTicket - support ticket solution

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. It has features like email notification, Built in reporting, Windows authentication. 
 
 It does have pager support. Good search functionality. User could track the progress of their problems and could submit additional information. 

 Demo: <A HREF="http://www.liberum.org/demo/logon.asp?URL=/demo/Default.asp" target="_blank">http://www.liberum.org/demo/logon.asp?URL=/demo/Default.asp</A>

Liberum Help Desk is the complete help desk solution for small to medium sized businesses and organizations. This software provides a simple, easy to use web interface for managing and tracking technical support problems. It has features like email notification, Built in reporting, Windows authentication etc.

Liberum - help desk in ASP

OpenSupports is a Support System. It is completely free and open. You can create staff members who will help you to answers as tickets. Also, you can have an articles library for your users. Users can send support tickets and they will be answer by your staff members. This script can be applied to any website which supports PHP and MySQL. A script totally recommended,OpenSupports can be the solution for many webmasters.

OpenSupports - PHP based Support System

Brimir is a simple helpdesk system that can be used to handle support requests via incoming email. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets. 

Brimir - Email helpdesk built using Ruby on Rails and Zurb Foundation

Faveo Helpdesk provides Businesses with an automated Helpdesk system to manage customer support. Its feature include Customer service management, Incident management, SLA management, Ticketing management, Built in knowledge base and lot more.

Faveo - Helpdesk and Ticketing System

The open source ticket/issue tracker that can track anything. It supports multiple projects and each project could have flexible fields, categories, status and status workflows. Data could be exported as CSV. Each User can customize their own dashboard. Demo: <A HREF="http://demo.elastik.jarofgreen.co.uk/mod.DemoSignUp/" target="_blank">http://demo.elastik.jarofgreen.co.uk/mod.DemoSignUp/</A>

The open source ticket/issue tracker that can track anything. It supports multiple projects and each project could have flexible fields, categories, status and status workflows. Data could be exported as CSV. Each User can customize their own dashboard.

Elastik - issue tracker that can track anything 

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