Apache Unomi - The Open Source Customer Data Platform

Apache Unomi (pronounced "You know me") is a Java Open Source customer data platform, a Java server designed to manage customers, leads and visitors data and help personalize customers experiences while also offering features to respect visitor privacy rules (such as GDPR).

Apache Unomi is a REST server that manages user profiles and events related to the profiles. It can be used to integrate personalization and profile management within very different systems such as CMS, CRMs, Issue Trackers, native mobile application. It was designed to be easy to integrate with external systems, promoting profile sharing and re-use in very different applications.

Basically the server tracks users using different mechanisms (by default cookies), builds a progressively populated profile and associates events that are performed by a user with his profile. Events may range from a click on a page, to a file being downloaded, a native mobile application button being clicked, or anything that can be sent to the server.

As Apache Unomi is built as an OSGi application running inside Apache Karaf, it is extremely extensible and built to be scalable. For example it is possible to plugin new conditions, actions, or any other service that may be needed such as beacon tracking or push notifications. Apache Unomi is also the reference implementation of the upcoming OASIS Customer Data Platform specification to help standardize personalization of online experience while promoting ethical web experience management and increased user privacy controls.